Back to Malayalam Classes
Frequently Asked Questions
Everything parents need to know about Malayalam Classes.
Getting started
How do I enrol my child?+
Sign in to your SMCA portal account (or create one for free at smcayeovil.co.uk/login), then go to Malayalam Classes in the menu and tap Enrol. You'll need to have added your child under Settings → Family Members first. The whole process takes under a minute.
What do I need before I can enrol?+
- An SMCA portal account — free to create.
- Your child added as a family member. Go to Settings → Family Members after signing in and add their name and date of birth.
Do I need to be an SMCA member to enrol?+
No — anyone in our community can enrol their child. However, the per-session fee is lower for families with a current SMCA membership renewal. If you are unsure which rate applies to you, contact the SMCA Secretary or Treasurer.
Is enrolment always open?+
Enrolment opens and closes at the committee's discretion. The Malayalam Classes page will clearly show whether enrolment is currently open. If it is closed, check back soon or contact us.
Enrolling more than one child
Can I enrol more than one child?+
Yes. Enrol each child separately from the Malayalam Classes page. All children from your family share the same payment reference, so you make one combined bank transfer covering all of them rather than separate payments per child.
How does payment work when I have two or more children enrolled?+
Your portal will show you a single combined amount and a single reference (e.g. SMCA-XXXXX-MCREG) covering all your children's registration fees. Transfer that combined total in one go. Session fees, however, are charged per child separately after each session they attend.
What if my children have different session fee rates?+
Each child's session fee is locked at the rate that applied when they enrolled. If one child was enrolled as a renewed member and another was not, they may be on different rates. Your portal shows the rate for each child individually.
Payments & fees
What does it cost?+
There are two types of charge:
- Registration fee — a one-off registration fee per child, one-off, paid when you first enrol.
- Per-session fee — charged each time your child attends a session. The rate depends on whether you have a current SMCA membership renewal.
How do I make payment?+
All payments are by bank transfer to the SMCA Yeovil bank account. Your portal shows you the exact amount and the reference you must use. Once you've sent the transfer, tap "I've sent this payment" in the portal so the Treasurer knows to look for it.
What reference do I use for the bank transfer?+
Your registration payment reference is shown in the portal — it looks like SMCA-XXXXX-MCREG. Use it exactly as shown, including the dashes. If the reference doesn't match, we may not be able to identify your payment.
How long does payment confirmation take?+
The Treasurer checks bank statements regularly. Confirmation usually happens within a couple of days of your transfer appearing. You'll be able to see the status in your portal under Malayalam Classes.
Where can I see my Malayalam Classes payments?+
Your registration fee and session invoices appear in two places — in the Malayalam Classes section of your portal, and in your main Payments page alongside your event and membership payments. For session invoices you can tap "I've Made the Payment"from either place once you've sent the transfer. If more than one child attended the same session, they appear as a single row with one combined total and one reference, so a single tap covers them all.
Can session fees change?+
The session fee is locked at enrolment time and will not change for your child even if the programme updates its rates. Only new enrolments after a rate change are affected.
Sessions & availability
When and where are the classes?+
Classes run weekly after school. The date, time, and location for each upcoming session are shown in your portal under Malayalam Classes once your child is enrolled. The Treasurer or Secretary will also communicate session details to the group.
Do I need to say if my child is attending each week?+
Yes — each week you can submit availability (Coming or Not coming) for your child through the portal. This helps teachers plan the session. You can update your response any time before the session.
What if I forget to submit availability?+
No problem — your child can still attend even if you didn't submit availability. Availability responses are used for planning only. Teachers mark actual attendance on the day.
When do session fees get charged?+
After each session, the teacher marks attendance. A payment is then due only for children who were present. You'll see it appear in your portal under Session payments and can pay it by bank transfer using the reference shown.
Are we charged if a session is cancelled?+
No. Cancelled sessions are never charged. You will only ever pay for sessions your child actually attended.
Withdrawing from the programme
Can I withdraw my child?+
Yes. If your child's registration fee is still unpaid, you can withdraw directly from the portal. If the fee has already been confirmed, please contact the SMCA Secretary or Treasurer to arrange withdrawal.
Is the registration fee refundable?+
The registration fee is non-refundable. Session fees are only charged for sessions already attended, so there is nothing to refund for future sessions.
Still have a question?
Get in touch via our contact page or email smcaofyeovil@gmail.com.